Application Support Engineer

For one of our clients, a bank located in Esch/Belval, we are looking for an Application Support Engineer.

Your mission:

• Functional and technical application support based on ITIL practices

• Incident and user requests management for European Private Bank, on Front Office banking applications and Trading Room by qualification, analysis, and resolution.

• Handling application alerts from monitoring tools (Zabbix, Tmon, ...) to prevent impact on users

• Analysis and securing of production changes during application deployments

• Coordination, resolution, and communication during crisis management in case of high-impact incidents

• Formalize and follow-up on action plans following major incidents to prevent recurrence

• Verification of the proper functioning of Front Office and Trading Room applications after infrastructure updates

• Updating all documentation

Technical environment:

SQL (Oracle, Sybase, PostGre), Linux, and Docker

Continuous Integration

Elastic Search & Kibana

ITIL

Kondor +

Kubernetes

Linux

PL SQL

PostGreSQL

XL Deploy

ZABBIX

CyberArk

Shell