IT Business Support Banking Consultant

Tasks:

• Ensure functional and technical application support following ITIL methodology best practices

• Manage incidents and user requests from the Bank regarding banking applications

• Take into account application alerts from monitoring tools to prevent any impact on users

• Analyze and secure production changes during application deployments

• In case of major incidents: coordinate, resolve, and communicate during crisis management

• Formalize and follow up on action plans following major incidents to prevent their recurrence

• Verify the proper functioning of banking applications after infrastructure updates

• Participate in updating documentation

Required Functional Skills:

• Mastery of banking business and banking processes

• In-depth knowledge of investment instruments

Desired Technical Environment:

• Mastery of databases: SQL, PL SQL (Oracle, Sybase, PostGreSQL)

• Experience in DevOps with expertise in Continuous Integration

• Mastery of Linux environment and Shell scripting

• Knowledge of Docker and Kubernetes

• Experience with Elastic Search & Kibana, and CyberArk

• Knowledge of XL Deploy and ZABBIX

• Knowledge of ITIL methodology, ITIL V4 Foundation certification would be a plus