Business Analyst Finance Support (Ref: 265)

Join us as a Consultant/BA Application Support Accounting & Finance (M/F)

You have expertise in accounting/finance and want to evolve in a stimulating IT environment at the heart of life insurance? This position is for you!

Incident management and support:

•  Manage the reception of requests (incident monitoring, support requests, alerts, ...),

•  Handle support requests: Incident management, user support, ...

•  Write or upgrade operating procedures, knowledge base of the heritage

Problem management and corrective maintenance:

•  Search for root causes,

•  Specification and quantification of solutions,

•  Implementation of corrective solutions (monitoring of achievements, acceptance testing and production deployment, ...)

•  Update documentation

Management of evolution requests:

•  Qualification and quantification of requests,

•  Perform analyses, implement solutions in collaboration with development teams and/or solution editors.

•  Define and perform tests before production deployment,

•  Update documentation

Project request management

•  Ensure the alignment of project developments with business operational processes and IT platform standards

•  Establish requirement documents,

•  Ensure functional validation of the solution to be implemented,

•  Establish test strategy, write test cases and execute tests,

•  Contribute to user acceptance testing,

•  Provide functional support during project warranty period.

He/She will be particularly responsible for requests and projects in the accounting and finance domain supporting:

• The accounting application (IRIS de Talentia) and its peripherals,

• The main flows and processes managed and supported in the context of our 'Accounting and Finance' activity

e.g.: Transmission and integration of accounting entries in our application; bank reconciliation and vs. accounting matching

Monthly closings

Financial flows (payments, direct debits, invoices, expense reports)

Accounting interface: handling rejections

Expected Results / Deliverables

This will involve:

•  Monitoring and handling of tickets/requests in accordance with SLAs and planning,

•  Required deliverables according to the activity,

•  Appropriate documentation

Technical and/or functional prerequisites of the mission

The prerequisites are as follows:

•  Software(s): IRIS, Multiline, JUMP Life, Octane, Service Now, Jira

•  Other: XML; RPG/CLP (IRIS) SQL, Excel, Office Suite, RegEx, WebServices, CFT, MQ

•  Business: Finance-Accounting / Life Insurance in Luxembourg and Life Insurance in LPS

•  Standards & Processes: Knowledge of key processes in Life Insurance, Knowledge of Financial Instruments,

•  Functional: Knowledge of general accounting, knowledge of life insurance accounting

•  Languages: French

#consultant#Businessanalyst#ApplicationSupport #Accounting #Finance #LifeInsurance #SQL #IRIS #Project #ChangeManagement #Luxembourg #ITJobs