Process Business Monitoring Officer / Accountant Supervisor (Ref: 377)

For one of our clients, a bank located in Luxembourg Kirchberg, we are looking for a Process Business Monitoring Officer / Accountant Supervisor.

Mission description

▪ Being the first point of contact for IOC operational teams (transaction, recon and NAV accounting) and BI teams.

▪ Being the entry point of issues and escalations from IOC towards FA management.

▪ Support production to allow IOC to continue with the process in case of blocking points and unexpected circumstances.

▪ Monitoring and validation of the NAVs produced by IOC.

▪ Periodical controls of the outsourced processes including Transactions, Recon and NAV accounting.

The key responsibilities of PBM include :

• Transaction Monitoring

• Reconciliation Monitoring

• NAV controls Monitoring

• Funds events Monitoring

• BAU Monitoring

• Periodic Service Reviews

• SLA Coordination

• Business Management Committee - Data Collection

The aim is to ensure responsibility for delivering the following measurable outputs as part of the Process Business Monitoring (PBM) function:

Daily/Weekly Operational Deliverables

• Validated NAV packages (including WEM exception logs and Cricket submissions) with 100% accuracy.

• Reconciliation break dashboards (cash, stock, OTC) with aged analysis and action plans.

• Transaction control reports (FX, OTC, corporate actions) with error trends and resolutions.

Monthly/Quarterly Governance Deliverables

• KPI packs for Service Reviews (operational performance, risk indicators).

• Updated SLAs and incident synthesis reports for Business Management Committees.

• Audit/regulatory response documentation (ISAE, DDQs, TPRM).

Process Improvement Deliverables

• Automated trackers/tools to reduce manual efforts (e.g., macro-enhanced break logs).

• Procedure gap analyses with proposed updates.

• All deliverables must adhere to the bank’s operational risk framework and be submitted in standardized templates provided during onboarding.

Prerequisites

▪ Business: Fund Industry / NAV Calculation

▪ Norms & Process: ISAE3402 / CSSF

▪ Technical: MFFA

▪ Functional: Multifonds Global Accounting / FA

▪ Language: French / English